Applications Analyst, NetSuite

ABOUT US

With a global team of beauty experts and a distinctly personal approach, IBG empowers all its clients – from established beauty brands to first-time private label retailers – with strategic partnerships that bring visions to life, and products seamlessly to market.

Consisting of three key brands - FASTEN Packaging, Orchard Custom Beauty, and Roberts Beauty - IBG helps businesses create quality beauty products. From concept and design to getting products on shelves and online, we can support retailers, brands, and wholesalers with everything they need to get ready for retail.

We are seeking a talented Applications Analyst, NetSuite to join our IT Department. The candidate will be a core member of the team and is expected to utilize prior experience to implement best practices and ensure the optimal use of the NetSuite system.

Post implementation, as the Applications Analyst you are responsible for managing NetSuite, optimizing NetSuite for business needs, and ensure that NetSuite functionality is optimized to meet the evolving needs of the business and users are fully equipped with the training and knowledge to effectively work with the NetSuite environment and integrated 3rd party systems.

The Applications Analyst will partner with the functional resources to manage the development of new system functionalities, upgrades, system modifications, and day-to-day issue analysis, tracking, and resolution. Key to success in this position is the ability to build partnerships within the business, understand their needs and drive continuous improvements.

IN THIS ROLE, YOU WILL:

• Work closely with NetSuite implementation partners & ensure all installations, upgrades & integrations perform correctly.

• Maintain user access & roles, ensuring appropriate segregation of duties.

• Active participation in UAT for system changes

• Assist the Finance Department with data analysis, reporting needs, & support their optimized use of NetSuite.

• Competent understanding of saved search functionalities & customization

• Perform functional configuration, system maintenance, & business process testing for ongoing NetSuite projects & improvements

• Perform coordination of system configurations between NetSuite & other third-party systems

• Troubleshoot problems including system interface/integration issues.

• Support all end user requests & provide issue resolution for NetSuite internal users

• Plan, review, & revise configurations & customizations of NetSuite as needed to meet the ever-changing needs of the business.

• Communicate cross functionally & develop long-term, sustainable technical solutions to satisfy requirements.

• Document user requirements to support development projects.

• Understanding of NetSuite workflows, automation & Suite Scripts

• Train new hires in all Departments & proactively communicate changes resulting from NetSuite updates.

• Work closely with business partners, internal stakeholders, & product development to ensure we are meeting their expectations in service delivery.

• Be a business-minded thought leader; driving development requirements towards best practice & industry standards.

• Contribute to optimization of applications across key processes.

• Assess & implement Internal Controls.

ABOUT YOU

• Bachelor’s Degree in relevant discipline (IS, IT business, Computer Science &/or Accounting) or equivalent education

• Minimum 5 years overall experience with at least 2 years of experience with NetSuite ERP administration, configuration, & development in complex business environments

• Experience with NetSuite Multi-book and reporting

• Experience creating dashboards & custom workflows in NetSuite.

• Knowledge of best practices in roles, permissions, custom objects, scripting, workflows, reports, & dashboards.

• NetSuite Certification (Administrator, ERP Consultant or Suite Foundation) is a plus

• Experience supporting core financial processes.

• Demonstrated ability & motivation to work collaboratively across regions & functions, as well as working independently with minimal oversight.

• You’re deadline oriented and an excellent communicator with strong analytical & synthesizing skills

• You are adaptable to change as this role is in constant evolution as we continue to grow & transform our NetSuite environment.

WHAT WE OFFER

As an Applications Analyst, you will enjoy being part of an energetic and hands-on team, excited about beauty and home care. You will work with passionate and talented colleagues who inspire and support each other. We have fun and celebrate successes together, but we are also not afraid to roll up our sleeves and get the job done. We work hard and play hard!

On top of that you will get:

• To work in a fast-paced industry that is highly innovative and agile

• IBG is an international team of over 300 people across nine locations worldwide

• Significant opportunities to grow, both personally and professionally.

• A highly competitive total rewards package with a salary range of $70,000 to $80,000 depending on experience

• Work in a hybrid environment – at least 2 days in our Mississauga, Ontario office

• A comprehensive benefits and employee wellness program

• Of course, a great bunch of colleagues.